RestroXHelp Center

Managing Kitchen Order Tickets (KOT)

Track Pending Orders on the KOT tab, print tickets, update status, and open Completed KOTs.

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On this page

Kitchen Order Tickets (KOT) tell the kitchen what to prepare. You review pending items, print tickets, update status, and check completed history from the KOT tab and from each order KOT view.

Open the KOT board

  1. Go to Orders then KOT.
  2. Under Pending Orders, each card shows KOT number, Table, type, who ordered, time, dishes, and QTY.
  3. Change status from the dropdown (for example Pending) and use Print when the kitchen needs a paper ticket.
  4. Use Split KOT by type when you separate prep by station type.
  5. Open Completed KOTs for finished tickets.

KOT inside an order

  1. Open any active order and select the KOT tab.
  2. Review each ticket card, update Current Stage, and use Split KOT by type or Print as needed.
  3. Compare with Order Summary so every dish still maps to the right KOT number.

Empty or completed views

If nothing is waiting, the board can show No KOT found with a prompt to create a new order. That usually means tickets were completed or none have been sent yet.

What happens next

Kitchen teams that prefer a full-screen display should open KDS Mode - Using KDS Mode. Cashiers can monitor the same tickets inside POS Mode then KOT.